Terms of Use

Terms of Service

Reap Interactive Ltd Last updated: 1st September 2026

These Terms are binding on the signing of an Order Form and apply to subsequent future purchases. Customers are considered business to business customers and no consumer legislation applies.

1. The Service

Reap Interactive Ltd ("Reap Interactive", "we", "us") provides a precision livestock management platform, including IoT weighing hardware, data analytics, livestock performance dashboards, and integrations with third-party data systems (the "Service"). We are a company registered in Ireland. You can contact us at legal@reapinteractive.com.

Full contact details for Reap Interactive as as follows:

Registered Address: Reap Interactive, Sheegory, Boyle, Co. Roscommon, F52D61, Ireland

Contact Address: As above

Company Registration Number: 537896

Email address: legal@reapinteractive.com

Telephone Number: +353 86 363 4675

2. Account Registration and Information Security

2.1 To access the Platform you must be an individual aged 18 or over.

2.2 You are responsible for maintaining the confidentiality of your account credentials. Notify us promptly at legal@reapinteractive.com if you become aware of any unauthorised access to your account.

2.3 You are responsible for all activity carried out under your account, including by any authorised users you add.

2.4 Reap Interactive Ltd uses a third-party cloud storage provider and employs secure encrypted methods for data storage. However, Reap Interactive is not solely responsible for storing or backup of Customer Data. We recommend you make independent arrangements for backup of important business or personal data.

3. IoT Hardware

3.1 Supply. Hardware is sold subject to these Terms and any applicable Order Form. Title and risk of loss pass to you on delivery.

3.2 Permitted Use. You must use Hardware only for precision livestock weighing and individual animal identification using RFID, in accordance with our installation and operating instructions.

3.3 Installation. You are responsible for the correct installation of Hardware at your premises. We are not liable for data inaccuracy or device failure resulting from improper installation.

3.4 Warranty. Hardware is warranted against defects in materials and workmanship for 12 months from delivery. This warranty does not cover:

(a) misuse, neglect, or failure to follow installation instructions;

(b) normal wear and tear;

(d) modifications made without our written consent.

To make a warranty claim, contact legal@reapinteractive.com within the Warranty Period with evidence of the defect. Our sole obligation is to repair or replace defective Hardware at our discretion.

3.5 Returns. Hardware that has been installed in a pen with animals cannot be returned for biosecurity reasons. Defective Hardware is subject to the warranty process in clause 3.4.

4. Platform Subscription

4.1 Licence. We grant you a limited, non-exclusive, non-transferable licence to access and use the Platform during the Subscription Period for your internal farm management and livestock monitoring purposes only.

4.2 Subscription Period and Renewal. Unless stated otherwise in an Order Form, the initial Subscription Period is three (3) year from the date you are granted access. Subscriptions renew automatically for successive one-year periods unless either party gives written notice of non-renewal at least 60 days before the end of the then-current Subscription Period.

4.3 Fees and Payment. Subscription Fees are charged annually in advance, and payment is due within 30 days of invoice issue. Pricing is provided on a quote basis.

All sums payable are exclusive of Value Added Tax, sales Tax, withholding Taxes, any local taxes, levies, duties or similar which are imposed by governmental order, regulation, legislation or similar. These will be discharged by you.

License volumes are fixed for the Subscription Term. Any additional users, add-ons, additional capacity or functionality can be procured during the Subscription Term by signing a new Order Form.

We reserve the right to alter or amend the revenue model and any changes will be captured in an Order Form.

Overdue payments bear interest at 8% per annum above the European Central Bank reference rate, accruing daily from the due date. We may suspend your access to the Platform after 14 days of non-payment.

4.4 Fee Changes. Subscription Fees may change upon purchase of additional hardware and/or software packages as part of the platform. Continued use after the new fees take effect constitutes acceptance. We reserve the right to apply an uplift to the Subscription Fee on the anniversary of the Subscription Period, which shall not exceed 6%.

4.5 Acceptable Use. You must not:

(a) reverse engineer, decompile, reproduce. Modify, distribute or disassemble any part of the Platform;

(b) sublicense, sell, lease, loan, or otherwise make the Platform available to any third party or otherwise commercially exploit or make the Platform available to any third party except as permitted herein;

(d) attempt to gain unauthorised access to any system or data connected to the Platform.

5. Device Data and Data Rights

5.1 Device Data. The Hardware collects and transmits Device Data to the Platform during normal operation. Device Data belongs to you to the extent it relates specifically to your animals and farm operations.

5.2 Anonymised Data. We may aggregate and irreversibly anonymise Device Data from multiple customers to produce Anonymised Data that cannot identify any individual farm, animal, or person, in accordance with the standard set out in Recital 26 of the GDPR.

5.3 Use. We may use Anonymised Data for our own purposes, including:

(a) improving and developing the Platform and our products and services;

(b) generating industry benchmarks, livestock performance reports, and statistical analyses;

(d) supporting internal research and producing industry datasets.

(e) we may use Anonymised Data for commercial uses and gain.

5.4 Data on Termination. Following termination of your account, we will make your Customer Data available for export in a structured, machine-readable format for 30 days. After that period, we may:.

(a) retain the data in permanently anonymised, non-identifiable form;

(b) delete the data entirely; or

5.5 Liability for Device Data. Device Data is produced ‘as is’. We have no liability to you or any third party in respect of the Device Data.

6. Third-Party Integrations

All third-party integrations are disabled by default and are only activated with your explicit consent. We offer two categories of integration:

6.1 Commercial Integrations. The Platform may connect with third-party commercial software platforms, data services, or analytics providers. By enabling a Commercial Integration, you:

(a) authorise us to exchange data with that platform on your behalf for the purpose of providing the Service;

(b) warrant that you hold all necessary rights and permissions to permit such access; and

(c) acknowledge that the integration is subject to the third party's own terms of service and availability, which we do not control.

6.2 State and Government Integrations. The Platform may connect with government or regulatory animal identification, traceability, or movement systems to retrieve or submit livestock records on your behalf. By enabling a State or Government Integration, you:

(a) authorise us to access the relevant system on your behalf and retrieve records for display and analysis within the Platform;

(b) warrant that you hold all authorisations required by the relevant authority to permit third-party access to your records;

(c) acknowledge that where the integration involves submitting or synchronising data to a government system, any such submission constitutes a regulatory submission for which you remain solely responsible; and

(d) confirm that you hold all permissions required by the competent authority to permit third-party submission on your behalf before enabling any submission or write-back functionality.

We are not liable for any regulatory consequences arising from submissions made to government systems on your instruction, or for the availability, accuracy, or completeness of data obtained from any government system.

7. Confidentiality, Privacy and Data Protection

7.1 We process personal data relating to your account (including names, email addresses, and business addresses) as a data controller under Regulation (EU) 2016/679 (the "GDPR"). Device Data — sensor-generated readings relating to animals, and associated non-identifiable derived data — is not personal data and is not subject to the GDPR.

7.2 Our Privacy Notice sets out the lawful bases, retention periods, and your data subject rights applicable to account personal data and is incorporated into these Terms by reference.

7.3 If you are a sole trader, your name, contact details, and farm address constitute personal data processed by us as data controller. You may exercise your rights of access, rectification, erasure, restriction, and portability under the GDPR by contacting legal@reapinteractive.com.

7.4 For commercial deployments, we act as a data controller, not a data processor, in respect of all personal data we process. Research institutions and educational bodies requiring an Article 28 GDPR data processing agreement in connection with specific personal datasets should contact us to enter into a separate agreement.

7.5 Both Parties shall ensure each other’s information and data is kept confidential. The non disclosure agreement between the Parties, shall continue to apply for the duration set out in the NDA.

8. Intellectual Property

8.1 All intellectual property, title, interest and rights in the Platform — including software, algorithms, databases, and documentation — belong to Reap Interactive or our licensors. Nothing in these Terms transfers any ownership of such rights to you.Any rights intellectual property rights that are not expressly granted herein are reserved by us.

8.2 Subject to 5.4, you retain ownership of Customer Data. You grant us a non-exclusive, royalty-free licence to use Customer Data to provide the Service and as otherwise permitted by these Terms. This includes any Customer Data provided to the service or uploaded to the service for the duration of this agreement.

9. Warranties and Indemnity

9.1 We warrant that we will provide the Platform with reasonable skill and care. The Platform is otherwise provided on an "as is" basis. We do not warrant that the Platform will be uninterrupted or error-free, or that any analytics or reports generated will be accurate.

9.2 You warrant that:

(a) you hold all rights necessary to upload Customer Data to the Platform; and

(b) your use of the Service complies with all applicable laws and regulations, including any rules relating to the movement, identification, and tagging of livestock.

9.3 You shall indemnify us against all losses, costs, claims, and expenses (including reasonable legal costs) arising from your breach of these Terms or the breach of any authorised user.

10. Limitation of Liability

10.1 To the maximum extent permitted by Irish law, we are not liable for: loss of profit or revenue; loss of business or contracts; loss of anticipated savings; loss of data; or any indirect or consequential loss, whether arising in contract, tort, or otherwise.

10.2 Subject to clause 10.3, our total aggregate liability to you under or in connection with these Terms is limited to the Subscription Fees paid by you in the 12 months preceding the event giving rise to liability.

10.3 Nothing in these Terms limits or excludes our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

11. Term and Termination

11.1 These Terms commence on the date you sign an Order Form and continue until terminated in accordance with this clause.

11.2 Either party may terminate by giving written notice at least 60 days before the end of the then-current Subscription Period. Termination takes effect at the end of that period.

11.3 Either party may terminate with immediate effect on written notice if the other party:

(a) commits a material breach incapable of remedy;

(b) commits a material breach capable of remedy and fails to remedy it within 30 days of written notice; or

11.4 We may suspend your access to the Platform if any Subscription Fees remain unpaid for more than 14 days after the due date. Suspension does not relieve you of the obligation to pay.

11.5 On termination, all licences granted under these Terms cease. Clauses 5, 7, 8, 9, and 16 survive termination.

12. Refunds and Cancellations

12.1 Renewals. Subscription renewals are non-refundable. In exceptional circumstances, contact legal@reapinteractive.com within 14 days of a renewal charge to request a review. We will assess each case individually.

12.2 Cancellation. Cancellations take effect at the end of the current Subscription Period. No refund is given for any unused portion of the Subscription Period.

12.3 Hardware. Hardware installed in a pen with animals cannot be returned for biosecurity reasons. Refunds for Hardware are only available under a valid warranty claim where we elect to issue a refund rather than a replacement.

13. Force Majeure

Neither party is liable for any failure or delay in performing its obligations caused by circumstances beyond its reasonable control, including natural disasters, government action, industrial disputes, or failures of third-party infrastructure. The affected party must notify the other promptly and take reasonable steps to mitigate the impact.

14. Changes to These Terms

We may update these Terms at any time. For material changes, we will provide at least 30 days' written notice before the updated Terms take effect. Continued use of the Service after the effective date constitutes acceptance. If you do not accept the updated Terms, you may terminate in accordance with clause 11.2.

15. Governing Law and Disputes

These Terms are governed by the laws of Ireland. The parties submit to the exclusive jurisdiction of the Irish courts for all disputes arising out of or in connection with these Terms.

16. General

16.1 Entire Agreement. These Terms are the entire agreement between the parties regarding the Service and supersede all prior representations and agreements.

16.2 Waiver. Failure to enforce any right under these Terms does not constitute a waiver of that right.

16.3 Severance. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.

16.4 Assignment. You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign these Terms to any affiliate or successor entity.

16.5 Notices. Legal notices to us must be sent to legal@reapinteractive.com. Notices to you will be sent to the email address registered on your account and are effective on the next business day after sending.

17. Definitions

"Anonymised Data" means Device Data that has been irreversibly aggregated and anonymised such that no individual farm, animal, or natural person is identifiable.

"Customer Data" means data uploaded or submitted by you to the Platform, other than Device Data.

"Device Data" means data generated by the Hardware during normal operation, including livestock weight readings, RFID readings, animal tag numbers, breed, sex, water consumption data, and any analytics or metrics derived from such data.

"EU Data Act" means Regulation (EU) 2023/2854 of the European Parliament and of the Council on harmonised rules on fair access to and use of data.

"GDPR" means Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data.

"Hardware" means the IoT precision weighing and RFID identification devices manufactured and supplied by Reap Interactive.

"Order Form" means the document or online sign-up flow setting out your subscription details, including volume, pricing, and any special terms agreed between the parties.

"Platform" means Reap Interactive's precision livestock management software platform, including all data analytics, dashboards, notification services, and integrations described in the Order Form.

"Reap Interactive" means Reap Interactive Ltd, a company registered in Ireland.

"Service" means the Platform and Hardware, together with any related services provided by Reap Interactive.

"Subscription Fees" means the fees payable for access to the Platform during a Subscription Period, as set out in the applicable Order Form or quote.

"Subscription Period" means the annual period for which you have paid for access to the Platform, as described in clause 4.2.